AI Agents for Unbreakable Customer Service

The most flexible and scalable AI agent for customer service that resolves more than 80% of support queries.
Deliver 24/7 always-on support your customers deserves.

Product demo of Kommunicate AI agents demonstrating easy training using website content, documents, and knowledge base articles, with a live example of the AI agent instantly resolving queries with personalization.
Trusted by enterprises across the globe
AI Agents for Customer Service

Autonomous AI Agents for Customer Service

Resolve queries automatically with AI agents that works across email, chat, and voice

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Train AI on help articles, urls, & documents
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Set up brand tone with guardrails
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Latest reasoning models for accuracy
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Shared Inbox for Customer Service Teams

Shared Inbox for Swift Collaboration

Easy-to-use shared inbox for better collaboation bringing human-in-the-loop with AI agents

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Triage, route, and assign tickets with AI
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Use tags, notes, and user information
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Auto-resolve repetitive queries with AI
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Omnichannel AI Agents for Customer Service

Deploy AI Agent on All Channels

Build, test, and deploy AI agent on websites, mobile apps, messaging platforms, email, and voice

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Support users on WhatsApp, Telegram, & more
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Connect Zendesk, Freshdesk, Salesforce
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Drive sales with 24/7 always-on AI agents
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AI Insights for Growing Customer Support Teams

Get AI Insights to Upgrade Support

Find what's working well and what not with AI Insights that fetches informaiton from all channels

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Find out what is the most asked query
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Identify where AI response needs to be fixed
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Get average response time, CSAT, agent login hours and more
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Enterprise grade security to protect customer data

AI Superpowers For Your Support Agents

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AI Suggestions

Real-time AI recommendations to help your team provide precise and accurate resolutions

Language Translations

Translate and reply in any language with Kommunicate's dynamic language translator, without the need for any external tools.

AI Summary

Instantly get summarization of long email threads or chat conversations with just a click so your agents can focus on providing quick resolution

AI Insights

Find out what's working and what's not with AI Insights by asking any question about all the conversations happening across different platforms.

Kommunicate AI Agents works across email, chat, and voice bringing all your customer support conversations under one platform for a unified customer experience.

See What Our Customers
Have to Say

Logo for Lula, a South African ride sharing app. Lula uses Kommunicate's AI automation for customer service and improved its CSAT score by 40%.

"We automated 90% of repeated incoming queries with Kommunicate

90%
Queries Automated
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Headshot of Carlos De Lieto Vollaro, Customer Experience Manager at Conte.it

"After we started using the Kommunicate AI, our team saved more than 2,000 hours every month, which we were spent on repeated tasks"

2,000
Agent Hours Saved
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Headshot of Srinivas Reddy, Co-founder & CTO of TaxBuddy

"With Kommunicate we were able to reduce 25% of the workload from our customer support agents."

25%
Reduced Workload
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Headshot of Ryan Tapfumanney, Senior Software Engineer at Telone

"We uplifted our CSAT Score by 40% using Kommunicate's AI automation."

40%
Increase in CSAT
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Customer Service AI Agents for Every Industry

Banking

Automate support tasks such as account inquiries, loan applications, fraud detection, and transaction processing.

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Healthcare

Improve patient experience with AI agent that help with appointments, screenings, report delivery, and reminders.

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Education

Reduce student inquiries with AI agents that instantly resolve questions, freeing your staff to focus on teaching.

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Ecommerce

Use AI agents to resolve queries, upsell, and drive conversions across web, mobile app, and messaging platforms.

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