Automate customer conversations fast - without losing control, CSAT, or sleep.
Kommunicate helps customer support teams reduce ticket volume using AI that knows when to answer, when to escalate, and when to step aside. Each AI agent operates with clear boundaries.
Be live in days, not months with an AI agent ready for production.
Human + AI by design
Handoff is native, not an afterthought in customer support.
Control-first AI
Rules, routing, and visibility - no black boxes for your AI agent.
Model-agnostic
Use OpenAI, Anthropic, Gemini, or your existing bots. No AI agent lock-in.
Omnichannel, actually unified
One platform for web, WhatsApp, mobile apps, and email powered by a single AI agent layer.
Kommunicate is ideal if you:
Support customers across multiple channels using an AI agent
Want to reduce tickets without risking CX in customer support
Need automation that your team trusts
Can’t afford long implementations or surprise failures
Kommunicate is not for teams that are:
Looking for fully autonomous AI with zero human involvement
Treating support as an experiment instead of an operation
Teams using Kommunicate typically see:
Faster first responses
Lower repetitive ticket volume
Stable or improved CSAT
Faster rollout compared to enterprise tools
No magic numbers.
No inflated promised.
Just operational improvement you can measure in customer support.
Start Small. Prove Value. Scale Safely
You don’t need to bet your entire support operation on AI. Start with the conversations that are safe to automate using an AI agent. Expand as confidence grows.
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