ChatGPT has already entered the product manager’s toolkit to design and implement unique user experiences. Its impact is profound – where it has also changed the job description…
A shared inbox is an email management system that allows your team to operate and answer all customer questions through a single email account. Since all customer messages…
Whenever we use AI in customer service, we use some documents or websites to train the AI. And while companies like Intercom have set the bar for AI-driven…
This November, we focused on improving the overall app experience. We enhanced our product to deliver more value to your customer support agents and introduced improved functionalities to…
“The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.” This quote by Jeff Bezos emphasizes…
Agent AI is an autonomous tool that can perform tasks for you. LLMs like ChatGPT and Claude power these agents and can pull data and form different functions…
Many developers currently use NextJS because it is SEO-friendly and allows you to develop faster. With a NextJS, you get: 1. Essential features like Server Side Rendering (SSR),…
Aviation marketing, like the industry itself, is constantly evolving. It’s about more than just flashy ads and catchy slogans; it’s about connecting with travelers on a personal level…
Tidio has been making a lot of noise in the conversational AI space for the past few years. Small businesses and enterprises use their Lyro AI chatbot, and…
Credit card marketing is used across BFSI industries to bring the financial tool to new customers. However, this market is currently facing a small crisis; according to Emarketer,…
How many times have you been stuck on hold, waiting forever for an agent to come and hear you out? Or going back and forth with a chatbot…