ChatGPT has already entered the product manager’s toolkit to design and implement unique user experiences. Its impact is profound – where it has also changed the job description…
In December 2025, the Indian aviation industry collapsed. Due to new regulations and a non-compliant airline, thousands of flights were grounded during one of the busiest weekends of…
How Does Loan Application Abandonment Hurt SME Lenders? The story usually starts well. A manufacturing SME CFO finally finds a lender that looks promising, clicks “Apply now”, and…
In November, we focused on strengthening reliability across your AI workflows, streamlining onboarding, and improving response performance for knowledge-based agents. We’ve refreshed the Extract Entities UI to make…
Choosing the right customer service platform can make or break your support operations. In 2025, both Kommunicate and Intercom stand out as powerful solutions, but they take fundamentally…
Customer support is typically viewed as a cost center, an expense aimed at keeping customers satisfied. That perception is changing as businesses are tapping into the potential of…
The banking industry is becoming online-first with every passing day. Today, 84% of customers use online banking, and 78% use mobile apps to reach their primary bank accounts.…
Indian NBFCs have quietly become one of the fastest-growing pillars of the credit ecosystem. Recent estimates place the industry’s assets above ₹48 lakh crore, with annual growth projected…
Accounting firms didn’t invest in client portals because they love logins and passwords. They did it because portals promised a single, scalable front door for every client: one…
Founded over 20 years ago and based in Berkhamsted, UK, Brash Solutions is a trusted IT solutions provider offering complete digital services to businesses across the United Kingdom.…