AI-Powered Customer Service  for Banking

Enhance customer experience with secure, efficient, and automated AI-driven banking customer support solutions

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Trusted by 500+ Global Customers

Logo of Rakuten, an ecommerce platfrom. Rakuten leverages Kommunicate's AI to automate internal queries with the organization.Logo of Amgen, an American pharmaceutical company. Amgen uses Kommunicate AI to assist its patients with medication administration and dosage queries. Logo of Bridgestone, a manufacturing company. Bridgestone uses Kommunicate AI to help its customers with support queries. Logo of Bluestar, a manufacturing company based in India. Bluestar uses Kommunicate AI to help its internal team automated internal queries.

Scalable AI Platform for Banking Customer Support

AI-Powered Banking Support 24/7 in 100+ Languages

Deliver secure, efficient, and automated banking support with AI-driven assistance that resolves customer queries instantly and accurately

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Train AI on banking FAQs, policies, compliance documents, and financial services
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Ensure 24/7 banking support with AI-powered automation—providing real-time, human-like assistance without the need for live agents
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Automate Banking Queries related to card management, security alerts, compliance FAQs, and more

Deliver Seamless Omnichannel Banking Support

Boost customer satisfaction by assisting clients on their preferred communication channels with personalized and seamless banking support

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Effortlessly integrate your banking CRM to fetch real-time account details, transactions, and loan updates
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Offer banking customer service over calls, WhatsApp, Facebook, and more—ensuring customers can connect anytime, anywhere
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Ensure secure and efficient banking support while catering to diverse customer needs across multiple languages

Contextual AI Responses for Banking Customer Service

Kommunicate leverages top LLMs from OpenAI, Anthropic, and Gemini to train AI for accurate, secure, and efficient banking customer service

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Automate banking queries with AI trained on secure financial data
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Use custom prompts to align AI with your brand tone and compliance needs
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Ensure accuracy with AI trained exclusively on your data, reducing errors

Swift Human Handoff for Banking Support

Automate routine banking queries with AI while ensuring seamless escalation for complex cases that require human expertise and personalized assistance

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Route banking queries to the right teams based on urgency, account type, or transaction complexity
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Use built-in CSAT tracking to measure efficiency and enhance customer satisfaction
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Boost resolution speed by 80% with AI-powered automation and seamless human handoff

AI-Powered Banking Customer Service Automation Platform

Kommunicate centralizes customer queries across email, chat, and messaging, ensuring seamless communication and efficient support. Our advanced AI automates repetitive inquiries, delivering accurate and scalable solutions for banking customer support.

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Reduce First Response Time to less than 10 seconds

Resolve 80% of Queries without any human involvement

70% Increase in Customer Retention Rate

Increase CSAT score by 40%

AI Superpowers For Your Agents

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AI Suggestions

Our AI offers real-time recommendations to help your team provide precise and accurate resolutions

Language Translations

Translate and reply in any language with Kommunicate's dynamic language translator, without the need for any external tools.

AI Summary

Instantly get summarization of long email threads or chat conversations with just a click so your agents can focus on providing quick resolution

AI Insights

Find out what's working and what's not with AI Insights by asking any question about all the conversations happening across different platforms.

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See What Our Customers
Have to Say

Logo for Lula, a South African ride sharing app. Lula uses Kommunicate's AI automation for customer service and improved its CSAT score by 40%.
"We automated 90% of repeated incoming queries with Kommunicate
90%
Queries Automated
Read Case Study
Carlos De Lieto Vollaro
Customer Experience Manager
"After we started using the Kommunicate AI, our team saved more than 2,000 hours every month, which we were spent on repeated tasks"
2,000
Agent Hours Saved
Read Case Study
Srinivas Reddy
Co-founder & CTO
"With Kommunicate we were able to reduce 25% of the workload from our customer support agents."
25%
Reduced Workload
Read Case Study
Ryan Tapfumanneyi
Senior Software Engineer
"We uplifted our CSAT Score by 40% using Kommunicate's AI automation."
40%
Increase in CSAT
Read Case Study
Mushra Hartley
Head of Operations

Effortlessly Integrate Your
Banking Support Stack

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All Integrations

Resolve Queries Accurately and Effortless Across All Channels

Kommunicate offers smarter resolutions that build lasting relationships and elevate your service. Ready to transform your customer support?

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