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Scale your customer support with our AI-powered customer service automation for ecommerce that works across voice, email, chat, and messaging platforms.
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Train the AI chatbot for ecommerce using your help center articles, FAQs, and documents to deliver real-time assistance
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Effortlessly connect your existing tools with Kommunicate to deliver hyper personalized experiences for your customers
Provide 24/7 assistance to your customers in any language, any channel - with our Ecommerce chatbot built from latest AI models
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Resolve L1 queries with AI chatbots for ecommerce and let your human agents work on complex queries
Kommunicate brings all your customer queries from across email, chat, and messaging platforms under one platform. Leverage state-of-the-art AI models to resolve repeated queries with accuracy and scalability.
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Our AI offers real-time recommendations to help your team provide precise and accurate resolutions
Translate and reply in any language with Kommunicate's dynamic language translator, without the need for any external tools.
Instantly get summarization of long email threads or chat conversations with just a click so your agents can focus on providing quick resolution
Find out what's working and what's not with AI Insights by asking any question about all the conversations happening across different platforms.
An eCommerce chatbot is an AI-powered virtual assistant that helps automate customer support, guide users through the shopping process, and improve engagement on online stores.
A chatbot can handle repetitive queries, assist in product recommendations, reduce cart abandonment, and provide 24/7 support—freeing up your human agents for complex tasks.
Yes, our chatbot integrates with popular eCommerce platforms like Shopify, WooCommerce, Magento, BigCommerce, and more.
Yes, you can easily train the eCommerce chatbot using your product catalog, FAQs, and order-related data to ensure personalized responses.
Yes, when complex queries arise, the chatbot can transfer the conversation to a live agent instantly.
Yes, when complex queries arise, the chatbot can transfer the conversation to a live agent instantly.
Most businesses can set up and go live with the eCommerce chatbot in just a few minutes with no coding required.
Kommunicate features native integration, eliminating the need for any manual coding or installation. You can seamlessly add Kommunicate AI to your existing workflow—even without any coding expertise.
Kommunicate offers round-the-clock support in over 100 languages, ensuring that whenever you face challenges or require a custom integration, our dedicated team is always available to assist you—no matter the time.
Kommunicate utilizes cutting-edge AI models from OpenAI, Google Gemini, and Anthropic, allowing you to choose the perfect fit for your specific needs. Plus, our system automatically adapts to your content, eliminating the need for manual training.
Kommunicate is an incredibly user-friendly support automation solution that consolidates conversations from phone, email, chat, and social media into a single platform. Businesses can effortlessly automate support across all these channels without any hassle.
Kommunicate offers smarter resolutions that build lasting relationships and elevate your service. Ready to transform your customer support?
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