The Most Complete Ecommerce AI Chatbot
Kommunicate's platform, powered by generative AI, seamlessly integrates with external tools and systems, automating a range of tasks from answering basic inquiries to handling more intricate processes such as refunds and exchanges.
✓ 30 days trial ✓ Generative AI ✓ No credit card required
Tom Bullis
(CEO - Epic Sports)
"By shifting customer requests to Kommunicate chat, we automated many of the repetitive tasks that our customer service team performs daily. We have been able to automatically contain 60% of incoming customer service requests for Epic Sports."
- Tom Bullis (CEO - Epic Sports)
Create your own Chatbot from scratch in seconds, 100% codeless
Book a demoConnecting customers to products faster
Our generative AI-powered chatbot, trained on your specific FAQs and Knowledge Base, rapidly connects customers with the right products. This personalized approach puts eCommerce sales on autopilot, enhancing the shopping experience and increasing conversions.
Use conversations to increase sales.
Engage your customers when it counts the most. Reduce returns and foster happy, devoted customers by offering assistance with the fit, gifting, and choosing the correct product.
Engage your clients using all available channels
Save numerous hours and get peace of mind by never missing a client inquiry via any channel, such as WhatsApp, Email, Facebook Messenger, and Live Chat.
Get Smart with Self Learning Bot
With Kompose's self-learning capabilities, your chatbot will figure out the answers the human agents are giving to various questions, and will insert it back into the bot for training without any human intervention.
Increase your earnings using WhatsApp marketing.
Brands are reporting up to 26x ROI on WhatsApp marketing expenditure and 7.1x greater conversions than email due to excellent deliverability and read rates.
Know That
You Are In
Good Hands
Trusted by global customers across the world
Telcommunication
Increase in agent productivity
TelOne provides support, such as mobile data renewal and account resetting, with Kommunicate’s AI chatbot across web, mobile, and messaging platforms.
“We needed an AI chatbot platform that integrates with Dialogflow and WhatsApp. With Kommunicate we were able to reduce 25% of the workload from our customer support agents.”
Ryan Tapfumanneyi
Senior Software Development manager
TelOne
Transportation and Mobility
Increase in CSAT rating
Lula, a ride-sharing app, provides customer support to its users and riders on its website, mobile app, and WhatsApp with Kommunicate's AI chatbot.
“With Kommunicate we improved our CSAT score, resolution time, and first contact time by constantly analyzing the conversations and instantly acting upon them. We’ve uplifted our CSAT score by 40% with the Kommunicate bot.”
Mushra Hartley
Head of Operations
Lula
FinTech
Agent hours saved
TaxBuddy uses Kommunicate’s AI chatbot to provide 24/7 assisted tax filing on its iOS and Android apps and WhatsApp.
“After we started using the Kommunicate chatbot, our team saved more than 2,000 hours every month, which we were otherwise spending on doing repetitive tasks like answering FAQs.”
Srinivas Reddy
CTO and Co-Founder
TaxBuddy
Insurance
Incoming queries automated
Conte.IT leverages Kommunicate’s multilingual AI chatbot to offer instant and accurate resolutions to customer queries related to insurance renewals and upgrades.
“The customer support team at Kommunicate is very quick, very efficient, and most importantly, very kind. They are always there to help you out in case of any queries, and I feel this level of support will go a long way in strengthening our relationship with the team.”
Carlos De Lieto Vollaro
Customer Experience Manager
ConteIT
Education
Repeated question automated
California State University, San Bernardino, automated repetitive queries about scholarships, career advice, faculty and student support, parking, and more.
We see an incredible number of daily requests from students, faculty, staff, and outsiders. They have been able to get help through a combination of our AI chatbot and support staff
Michael Casadonte
Director of Digital Transformation
California State University San Barnandino
Logistics and Delivery
Average first response time
uParcel automated 40% of their incoming queries and brought down average first response time to 87.9 seconds.
“We tried many chatbot solutions, and they did not have what we were looking for, which is when we found Kommunicate to fulfill our need for an AI chatbot. The ease with which it integrated with our platform, its granular pricing, and its comprehensive features did it for us!”
Sunitha Williams
Customer Support Manager
Uparcel
We Serve
All E-commerce
Categories
E-commerce is not a one-size-fits-all industry. Every category needs a unique approach. To discover more, click on the categories below.
Apparel
Reduce returns and exchanges by using automation to assist users in determining their size. Utilize Facebook and Whatsapp automation to respond to questions about price and other issues quickly.
Beauty
Assist your consumers in finding the perfect merchandise and help them purchase on autopilot. Engage your community by providing suggestions and reminders to encourage repeat business.
Home and Decor
Recommend items that meet the needs of the user. Answer any product or pricing questions with automation. Even when you are sleeping, you can capture leads and assist consumers.
Sports
Using conversational automation across different chat channels, provide product suggestions and specs, and allow consumers to buy easily from you.
Health
Run your practice on autopilot, from appointments to consultations to prescriptions. Participate in advice and reminders for a healthier, happier community.
We Are Where
You Are
Utilize dedicated integrations to connect Kommunicate
to All industry-leading websites and platforms.
