AI-Powered Support
for Education

Easily support students, faculty, and staff across voice, email, and chat with Kommunicate's AI-powered support automation for colleges, schools, universities, and EdTech platforms

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Trusted by 500+ global customers

Logo of Rakuten, an ecommerce platfrom. Rakuten leverages Kommunicate's AI to automate internal queries with the organization.Logo of Amgen, an American pharmaceutical company. Amgen uses Kommunicate AI to assist its patients with medication administration and dosage queries. Logo of Bridgestone, a manufacturing company. Bridgestone uses Kommunicate AI to help its customers with support queries. Logo of Bluestar, a manufacturing company based in India. Bluestar uses Kommunicate AI to help its internal team automated internal queries.

The Best AI Support Platform for Edtech, Universities and Colleges

Automate Repeated Queries Over Chat, Email, and Phone

Streamline your communication and admissions process to efficiently recruit and support students

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Provide instant answers on admission deadlines, eligibility criteria, required documents, and application processes
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Troubleshoot login issues, LMS (Moodle, Blackboard, Canvas) navigation problems, and provide step-by-step guides
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Automate responses regarding tuition fees, scholarships, installment plans, financial aid eligibility, and payment due dates

Personalization at Scale

Effortlessly connect your existing LMS with Kommunicate to deliver hyper personalized experiences for your students and faculty

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Connect any LMS, such as Moodle, Blackboard, and Canvas, to launch faster
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Send reminders about upcoming exams, assignment deadlines, grading policies, and submission guidelines
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Guide students on mental health resources, career counseling, and academic support services

Instant Support Powered by AI

Provide 24/7 assistance to your students, staff and faculty in any language, any channel - with latest AI models

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Improve First Response Time by 99%
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Train the AI using your own content, including help center articles, URLs, and documents
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Set guardrails for accuracy with custom prompts and training

Swift Human Handoff

Resolve repetitive queries with Kommunicate AI so that you can work on complex queries that require your expertise and empathy

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Direct student queries to the right department or faculty based on their inquiry type
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Track support agent performance with inbuilt CSAT
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Improve Resolution Time by 80%

AI-Powered Customer Service Platform Made for Education

Kommunicate brings all your customer queries from across voice, email, and chat under one platform. Leverage state-of-the-art AI models to resolve repeated queries with accuracy and scalability.

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90% Reduction in Average Resolution Time

50% Decrease in Cost Per Resolution

70% Increase in Customer Retention Rate

40% Increase in CSAT

AI Superpowers For Your Agents

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AI Suggestions

Our AI offers real-time recommendations to help your team provide precise and accurate resolutions

Language Translations

Translate and reply in any language with Kommunicate's dynamic language translator, without the need for any external tools.

AI Summary

Instantly get summarization of long email threads or chat conversations with just a click so your agents can focus on providing quick resolution

AI Insights

Find out what's working and what's not with AI Insights by asking any question about all the conversations happening across different platforms.

See What Our Customers
Have to Say

Logo for Lula, a South African ride sharing app. Lula uses Kommunicate's AI automation for customer service and improved its CSAT score by 40%.
"We automated 90% of repeated incoming queries with Kommunicate
90%
Queries Automated
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"After we started using the Kommunicate AI, our team saved more than 2,000 hours every month, which we were spent on repeated tasks"
2,000
Agent Hours Saved
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"With Kommunicate we were able to reduce 25% of the workload from our customer support agents."
25%
Reduced Workload
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"We uplifted our CSAT Score by 40% using Kommunicate's AI automation."
40%
Increase in CSAT
Read Case Study

Easy-to-Use AI-Powered Support Automation

In Built Native Integration

Kommunicate features native integration, eliminating the need for any manual coding or installation. You can seamlessly add Kommunicate AI to your existing workflow—even without any coding expertise.

24/7 Support

Kommunicate offers round-the-clock support in over 100 languages, ensuring that whenever you face challenges or require a custom integration, our dedicated team is always available to assist you—no matter the time.

Latest AI Models for Accuracy

Kommunicate utilizes cutting-edge AI models from OpenAI, Google Gemini, and Anthropic, allowing you to choose the perfect fit for your specific needs. Plus, our system automatically adapts to your content, eliminating the need for manual training.

One Stop Solution for Support

Kommunicate is an incredibly user-friendly support automation solution that consolidates conversations from phone, email, chat, and social media into a single platform. Businesses can effortlessly automate support across all these channels without any hassle.

Effortlessly Integrate Your
Education Stack

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