FAQ Chatbot: Build Your Own FAQ Bot

Name: FAQ Chatbot| Build Your Own FAQ Bot for Automation
Rating: 4.7 (78 reviews)

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Automate first-level support using FAQ bots built over a powerful helpcenter solution.

Trusted globally by leading enterprises and growing startups

Kommunicate helps enterprises to scale their customer service with accuracy and speed

99%

Increase in first response time

90%

Reduction in average resolution time

50%

Decrease in cost per resolution

70%

Increase in customer retention rate

Let your customers help themselves

Simple, instantaneous search

Instant search for your customers to find what they are looking for, easily and faster

helpcenter-feature customizable interface

Beautiful, customizable interface

A beautifully designed, customizable interface to publish your knowledge base on the web

Intelligent FAQ chatbot

Connect your Kompose bot, to answer queries and handoff the conversations to humans for complex queries

Rich-text enabled, WYSIWYG editor with a plethora of formatting options

Create and update articles, and save drafts for later revisions

Deploy on your domain and customize the theme to make it your own

Let your customer access FAQs on the click of a button in the live chat

Scalable customer service

Reduce ticket volumes and incoming queries, scale smartly using the knowledge base and automation

All in one software for new age customer support

Complete customer support suite with live chat + support team inbox + bots and automation + knowledge base

Uplifted CSAT Score by 40%

"We improved our CSAT score, resolution time, and first contact time by constantly analyzing the conversations and instantly acting upon them."

Mushra Hartley

Head of Operations, Lula

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