Automate customer service with the most intuitive chatbot builder powered by Generative AI
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Customer service automation platform trusted by enterprises across the globe
Kompose is the most easy-to-use chatbot builder, with features like generative AI, buttons, forms, carousels, human handoff, and APIs, so you can provide the best positive experience to your customers while resolving their queries.
Get a DemoIntegrate bots made in Google's powerful bot builder Dialogflow, codeless-ly
Add chatbots from Google's new and advanced visual chatbot builder
Create WhatsApp chatbot in 5 minutes without any coding
Integrate chatbot in your Android and iOS Mobile App
Optimize your support by integrating Zendesk and Kommunicate
Simply enter your URLs, upload your documents (PDFs, Docs, Spreadsheets), or integrate your Knowledge Base (Zendesk, Salesforce, Helpscout) to train the chatbot instantly. Use the flow builder to visualize the conversation flow.
Things may not always go “according to plan” and hence, we have built a seamless chatbot to human hand-off feature where your chatbot can quickly transfer control to a live human agent to handle any escalations ensuring your customer queries never go unanswered.
Kompose supports more than 40 languages including Sapanish, Italian, Portuguese, Arabic, and German. Deploy the chatbot on any website or mobile apps buit on iOS, Android, Flutter, Ionic, and React Native. Support your customers on WhatsApp, Instagram, Telegram, Line, Viber and more.
With Kompose, you can customize the tone of the chatbot to match your company's brand. Use your logo and brand colors to maintain consistent branding across all channels.
Take the guesswork out with accurate and actionable insights, and find opportunities to improve bot performance. Enhance your agent performance by identifying low-performing agents and training them to drive revenue with excellent support.
Telcommunication
Increase in agent productivity
TelOne provides support, such as mobile data renewal and account resetting, with Kommunicate’s AI chatbot across web, mobile, and messaging platforms.
“We needed an AI chatbot platform that integrates with Dialogflow and WhatsApp. With Kommunicate we were able to reduce 25% of the workload from our customer support agents.”
Ryan Tapfumanneyi
Senior Software Development manager
TelOne
Transportation and Mobility
Increase in CSAT rating
Lula, a ride-sharing app, provides customer support to its users and riders on its website, mobile app, and WhatsApp with Kommunicate's AI chatbot.
“With Kommunicate we improved our CSAT score, resolution time, and first contact time by constantly analyzing the conversations and instantly acting upon them. We’ve uplifted our CSAT score by 40% with the Kommunicate bot.”
Mushra Hartley
Head of Operations
Lula
FinTech
Agent hours saved
TaxBuddy uses Kommunicate’s AI chatbot to provide 24/7 assisted tax filing on its iOS and Android apps and WhatsApp.
“After we started using the Kommunicate chatbot, our team saved more than 2,000 hours every month, which we were otherwise spending on doing repetitive tasks like answering FAQs.”
Srinivas Reddy
CTO and Co-Founder
TaxBuddy
Insurance
Incoming queries automated
Conte.IT leverages Kommunicate’s multilingual AI chatbot to offer instant and accurate resolutions to customer queries related to insurance renewals and upgrades.
“The customer support team at Kommunicate is very quick, very efficient, and most importantly, very kind. They are always there to help you out in case of any queries, and I feel this level of support will go a long way in strengthening our relationship with the team.”
Carlos De Lieto Vollaro
Customer Experience Manager
ConteIT
Education
Repeated question automated
California State University, San Bernardino, automated repetitive queries about scholarships, career advice, faculty and student support, parking, and more.
We see an incredible number of daily requests from students, faculty, staff, and outsiders. They have been able to get help through a combination of our AI chatbot and support staff
Michael Casadonte
Director of Digital Transformation
California State University San Barnandino
Logistics and Delivery
Average first response time
uParcel automated 40% of their incoming queries and brought down average first response time to 87.9 seconds.
“We tried many chatbot solutions, and they did not have what we were looking for, which is when we found Kommunicate to fulfill our need for an AI chatbot. The ease with which it integrated with our platform, its granular pricing, and its comprehensive features did it for us!”
Sunitha Williams
Customer Support Manager
Uparcel
A chatbot builder refers to software that is utilised to ideate, create and implement chatbots across various media. Earlier, chatbot builders needed skilled developers or coders, but advancement in this technology has enabled users to build chatbots without code. Bot builders such as Kommunicate’s Kompose offer an intuitive drag-and-drop interface to easily build the required chatbot.
There are various chatbot builders that offer a variety of solutions to businesses in need of automated customer support. Selecting the right chatbot builder that suits your business needs will make all the difference in the chatbot you can create. Kommunicate’s AI-powered chatbots and smart automation come with customer support for modern teams including omnichannel support and codeless bot integration that is highly customizable.
While chatbots are great at automating simple tasks, acquiring a chatbot that suits your business requirement can be challenging. A no-code chatbot builder can help you here, such as Kommunicate’s Kompose which helps you train several Chatbots according to your specific requirements, ensuring that your customers are never left without adequate support.
A custom chatbot when outsourced to external agencies might run up operation costs, and even have issues with customization patterns. But this does not have to be the case with Kommunicate’s granular pricing that helps your business scale with time. You could begin with our Start plan and upgrade as your company’s chatbot-centric support needs grow with time.
