Seamless In-game
‍Support

Enhance engagement, automate queries, and build player loyalty with AI-powered support—available 24/7 in 100+ languages

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Trusted by 100+ Gaming Companies

Logo of Rakuten, an ecommerce platfrom. Rakuten leverages Kommunicate's AI to automate internal queries with the organization.Logo of Amgen, an American pharmaceutical company. Amgen uses Kommunicate AI to assist its patients with medication administration and dosage queries. Logo of Bridgestone, a manufacturing company. Bridgestone uses Kommunicate AI to help its customers with support queries. Logo of Bluestar, a manufacturing company based in India. Bluestar uses Kommunicate AI to help its internal team automated internal queries.

Scalable Platform for In-App and Web Gaming Support

AI-Powered Support 24/7 in 100+ Languages

Boost player engagement with AI-powered support that resolves queries instantly and accurately

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Train AI on your knowledge base articles, documents or website urls with latest LLMs
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Provide omnichannel support on in-app chat and messaging platforms like Telegram, WhatsApp, Line, Viber, and Messenger
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Automate routine queries such as unlocking features, tips, in-game purchases, password resetting, and more

Lightweight SDKs for Heavyweight Games

Go live faster by eliminating developer backlogs with our lightweight, hassle-free mobile SDKs

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iOS, Android, React Native, Flutter, Ionic SDKs
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Provide quick and easy in-app help that’s purpose-built for mobile games
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Mobile app for support agents to assist gamers anytime, anywhere

Amplified Support For Your Loyalty Program

Build the best loyalty program for your gamers with real-time guidance and support

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Guide gamers on how to register for the loyalty program
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Provide real-time update on point redemption and balance inquiry
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Scale support for your loyalty program over messaging platforms, chat, email, and even phone

Escalate Complex Queries to Support Agents

Automate repetitive tasks like account setup and password resets with AI, allowing your team to focus on complex issues that need a human touch

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Route queries based on query type and tags
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Track agent performance with inbuilt CSAT
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Improve Resolution Time by 80%

AI-Powered Support Platform Built for Gaming Industry

Kommunicate brings all your gamer queries from across chat, voice, email, and messaging platforms under one platform. Leverage state-of-the-art AI models to resolve repeated queries with accuracy and scalability.

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Reduce First Response Time to less than 10 seconds

Resolve 80% of Queries without any human involvement

70% Increase in Customer Retention Rate

Increase CSAT score by 40%

AI Superpowers For Your Agents

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AI Suggestions

Our AI offers real-time recommendations to help your team provide precise and accurate resolutions

Language Translations

Translate and reply in any language with Kommunicate's dynamic language translator, without the need for any external tools.

AI Summary

Instantly get summarization of long email threads or chat conversations with just a click so your agents can focus on providing quick resolution

AI Insights

Find out what's working and what's not with AI Insights by asking any question about all the conversations happening across different platforms.

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See What Our Customers
Have to Say

Logo for Lula, a South African ride sharing app. Lula uses Kommunicate's AI automation for customer service and improved its CSAT score by 40%.
"We automated 90% of repeated incoming queries with Kommunicate
90%
Queries Automated
Read Case Study
Carlos De Lieto Vollaro
Customer Experience Manager
"After we started using the Kommunicate AI, our team saved more than 2,000 hours every month, which we were spent on repeated tasks"
2,000
Agent Hours Saved
Read Case Study
Srinivas Reddy
Co-founder & CTO
"With Kommunicate we were able to reduce 25% of the workload from our customer support agents."
25%
Reduced Workload
Read Case Study
Ryan Tapfumanneyi
Senior Software Engineer
"We uplifted our CSAT Score by 40% using Kommunicate's AI automation."
40%
Increase in CSAT
Read Case Study
Mushra Hartley
Head of Operations

Effortlessly Integrate Your
Gaming Support Stack

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All Integrations

Resolve Queries Accurately and Effortless Across All Channels

Kommunicate offers smarter resolutions that build lasting relationships and elevate your service. Ready to transform your customer support?

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