Revolutionize Player Support with an AI Gaming Chatbot

Enhance engagement, automate queries, and build player loyalty with AI-powered support—available 24/7 in 100+ languages

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Trusted by 100+ Gaming Companies

Logo of Rakuten, an ecommerce platfrom. Rakuten leverages Kommunicate's AI to automate internal queries with the organization.Logo of Amgen, an American pharmaceutical company. Amgen uses Kommunicate AI to assist its patients with medication administration and dosage queries. Logo of Bridgestone, a manufacturing company. Bridgestone uses Kommunicate AI to help its customers with support queries. Logo of Bluestar, a manufacturing company based in India. Bluestar uses Kommunicate AI to help its internal team automated internal queries.

Scalable Chatbot Platform for In-App and Web Gaming Support

AI-Powered Support 24/7 in 100+ Languages

Boost player engagement with AI-powered support that resolves queries instantly and accurately

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Train AI on your knowledge base articles, documents or website urls with latest LLMs
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Provide omnichannel support on in-app chat and messaging platforms like Telegram, WhatsApp, Line, Viber, and Messenger
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Automate routine queries such as unlocking features, tips, in-game purchases, password resetting, and more

Lightweight SDKs for Heavyweight Games

Go live faster by eliminating developer backlogs with our lightweight, hassle-free mobile SDKs

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iOS, Android, React Native, Flutter, Ionic SDKs
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Provide quick and easy in-app help that’s purpose-built for mobile games
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Mobile app for support agents to assist gamers anytime, anywhere

Amplified Support For Your Loyalty Program

Build the best loyalty program for your gamers with real-time guidance and support

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Guide gamers on how to register for the loyalty program
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Provide real-time update on point redemption and balance inquiry
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Scale support for your loyalty program over messaging platforms, chat, email, and even phone

Escalate Complex Queries to Support Agents

Automate repetitive tasks like account setup and password resets with AI, allowing your team to focus on complex issues that need a human touch

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Route queries based on query type and tags
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Track agent performance with inbuilt CSAT
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Improve Resolution Time by 80%

AI-Powered Chatbot Built for Gaming Industry

Kommunicate brings all your gamer queries from across chat, voice, email, and messaging platforms under one platform. Leverage state-of-the-art AI models to resolve repeated queries with accuracy and scalability.

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Reduce First Response Time to less than 10 seconds

Resolve 80% of Queries without any human involvement

70% Increase in Customer Retention Rate

Increase CSAT score by 40%

AI Superpowers For Your Agents

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AI Suggestions

Our AI offers real-time recommendations to help your team provide precise and accurate resolutions

Language Translations

Translate and reply in any language with Kommunicate's dynamic language translator, without the need for any external tools.

AI Summary

Instantly get summarization of long email threads or chat conversations with just a click so your agents can focus on providing quick resolution

AI Insights

Find out what's working and what's not with AI Insights by asking any question about all the conversations happening across different platforms.

Frequently Asked Questions

What is a gaming chatbot?

A gaming chatbot is an AI-powered assistant that automates player support, answers FAQs, handles technical issues, and engages users across platforms in real time.

How can an AI chatbot help in the gaming industry?

AI chatbots for gaming can provide 24/7 support, onboard new users, resolve in-game issues, manage account queries, and even boost user engagement with personalized interactions.

Can I use a chatbot for my gaming platform or mobile game?

Yes, you can integrate a chatbot with your website, mobile game, or desktop app to assist players, provide guides, and deliver real-time support.

What platforms does the gaming chatbot support?

Our chatbot works seamlessly across gaming websites, apps, WhatsApp, Facebook Messenger, and other messaging platforms for true omnichannel player support.

Can a chatbot for gaming handle technical support queries?

Yes. Chatbots can walk players through troubleshooting steps, report bugs, escalate issues to live agents, and help reduce support tickets.

Can the chatbot collect feedback from players?

Definitely. The gaming chatbot can run surveys, collect bug reports, and gather real-time feedback to improve your game and player experience.

Is the gaming chatbot multilingual?

Yes. It supports multiple languages to help you serve a global gaming audience with localized support and engagement.

Easy-to-Use AI-Powered Support Automation

In Built Native Integration

Kommunicate features native integration, eliminating the need for any manual coding or installation. You can seamlessly add Kommunicate AI to your existing workflow—even without any coding expertise.

24/7 Support

Kommunicate offers round-the-clock support in over 100 languages, ensuring that whenever you face challenges or require a custom integration, our dedicated team is always available to assist you—no matter the time.

Latest AI Models for Accuracy

Kommunicate utilizes cutting-edge AI models from OpenAI, Google Gemini, and Anthropic, allowing you to choose the perfect fit for your specific needs. Plus, our system automatically adapts to your content, eliminating the need for manual training.

One Stop Solution for Support

Kommunicate is an incredibly user-friendly support automation solution that consolidates conversations from phone, email, chat, and social media into a single platform. Businesses can effortlessly automate support across all these channels without any hassle.

See What Our Customers
Have to Say

Logo for Lula, a South African ride sharing app. Lula uses Kommunicate's AI automation for customer service and improved its CSAT score by 40%.

"We automated 90% of repeated incoming queries with Kommunicate

90%
Queries Automated
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"After we started using the Kommunicate AI, our team saved more than 2,000 hours every month, which we were spent on repeated tasks"

2,000
Agent Hours Saved
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"With Kommunicate we were able to reduce 25% of the workload from our customer support agents."

25%
Reduced Workload
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"We uplifted our CSAT Score by 40% using Kommunicate's AI automation."

40%
Increase in CSAT
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Effortlessly Integrate Your
Gaming Support Stack

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