AI-Powered Travel Support for Seamless Journeys

Scale your support with Kommunicate's AI-powered customer service automation for travel that works across voice, email, chat, and other messaging platforms.

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Trusted by 500+ global customers

Logo of Rakuten, an ecommerce platfrom. Rakuten leverages Kommunicate's AI to automate internal queries with the organization.Logo of Amgen, an American pharmaceutical company. Amgen uses Kommunicate AI to assist its patients with medication administration and dosage queries. Logo of Bridgestone, a manufacturing company. Bridgestone uses Kommunicate AI to help its customers with support queries. Logo of Bluestar, a manufacturing company based in India. Bluestar uses Kommunicate AI to help its internal team automated internal queries.

Key Features of Our AI Customer Support Solutions for Travel

AI-Powered Travel Support 24/7 in 100+ Languages

Boost traveler satisfaction with AI-powered travel customer support that resolves queries instantly and accurately

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Get instant travel assistance for flight changes, bookings, and refunds
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Provide omnichannel support on WhatsApp, Telegram, Messenger, and more
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Automate queries like baggage tracking, visa information, and FAQs

Effortless SDKs for Smooth Travel Experiences

Power your travel app with seamless integrations and real-time support

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Works with iOS, Android, React Native, Flutter, and Ionic
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Offer instant assistance for bookings, itinerary changes, and more
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Enable 24/7 traveler support from anywhere in the world

Flight & Hotel Booking Assistance

Provide 24/7 support for travelers in any language, across any channel, with cutting-edge AI assistance

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Improve first response time by 90%, ensuring quick assistance for flight and hotel bookings
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Leverage state-of-the-art LLMs for custom training to enhance customer interactions
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Set guardrails for accuracy with tailored prompts and training for reliable responses

Swift Human Handoff for Travel Support

Automate L1 travel queries with AI-powered support while ensuring seamless handoff for complex issues that require human expertise and assistance

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Assign traveler queries to the right teams based on urgency, destination, or type of request
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Use inbuilt CSAT to track efficiency and enhance customer satisfaction
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Improve resolution time by 80% with automated responses and quick human handoff

AI-Powered Travel Customer Service Platform 

Kommunicate brings all the travel related queries from across chat, voice, email, and other messaging platforms under one platform. Leverage state-of-the-art AI models to resolve repeated travel queries with accuracy and scalability.

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90% Reduction in Average Resolution Time

50% Decrease in Cost Per Resolution

70% Increase in Customer Retention Rate

40% Increase in CSAT

AI Superpowers For Your Agents

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AI Suggestions

Our AI offers real-time recommendations to help your team provide precise and accurate resolutions

Language Translations

Translate and reply in any language with Kommunicate's dynamic language translator, without the need for any external tools.

AI Summary

Instantly get summarization of long email threads or chat conversations with just a click so your agents can focus on providing quick resolution

AI Insights

Find out what's working and what's not with AI Insights by asking any question about all the conversations happening across different platforms.

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See What Our Customers
Have to Say

Logo for Lula, a South African ride sharing app. Lula uses Kommunicate's AI automation for customer service and improved its CSAT score by 40%.
"We automated 90% of repeated incoming queries with Kommunicate
90%
Queries Automated
Read Case Study
Carlos De Lieto Vollaro
Customer Experience Manager
"After we started using the Kommunicate AI, our team saved more than 2,000 hours every month, which we were spent on repeated tasks"
2,000
Agent Hours Saved
Read Case Study
Srinivas Reddy
Co-founder & CTO
"With Kommunicate we were able to reduce 25% of the workload from our customer support agents."
25%
Reduced Workload
Read Case Study
Ryan Tapfumanneyi
Senior Software Engineer
"We uplifted our CSAT Score by 40% using Kommunicate's AI automation."
40%
Increase in CSAT
Read Case Study
Mushra Hartley
Head of Operations

Effortlessly Integrate Your
Travel Stack

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All Integrations

Resolve Queries Accurately and Effortless Across All Channels

Kommunicate offers smarter resolutions that build lasting relationships and elevate your service. Ready to transform your customer support?

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