Enhance Travel Experiences with Intelligent Chatbots

Scale your support with Kommunicate's AI-powered customer service chatbot for travel that works across voice, email, chat, and other messaging platforms.

Hero image banner for Ecommerce industry page of Kommunicate.

Trusted by 500+ global customers

Logo of Rakuten, an ecommerce platfrom. Rakuten leverages Kommunicate's AI to automate internal queries with the organization.Logo of Amgen, an American pharmaceutical company. Amgen uses Kommunicate AI to assist its patients with medication administration and dosage queries. Logo of Bridgestone, a manufacturing company. Bridgestone uses Kommunicate AI to help its customers with support queries. Logo of Bluestar, a manufacturing company based in India. Bluestar uses Kommunicate AI to help its internal team automated internal queries.

Key Features of Our AI Chatbot for Travel

AI-Powered Travel Support 24/7 in 100+ Languages

Boost traveler satisfaction with AI-powered travel customer support that resolves queries instantly and accurately

Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
Get instant travel assistance for flight changes, bookings, and refunds
Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
Provide omnichannel support on WhatsApp, Telegram, Messenger, and more
Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
Automate queries like baggage tracking, visa information, and FAQs

Effortless SDKs for Smooth Travel Experiences

Power your travel app with seamless integrations and real-time support

Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
Works with iOS, Android, React Native, Flutter, and Ionic
Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
Offer instant assistance for bookings, itinerary changes, and more
Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
Enable 24/7 traveler support from anywhere in the world

Flight & Hotel Booking Assistance

Provide 24/7 support for travelers in any language, across any channel, with cutting-edge AI assistance

Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
Improve first response time by 90%, ensuring quick assistance for flight and hotel bookings
Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
Leverage state-of-the-art LLMs for custom training to enhance customer interactions
Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
Set guardrails for accuracy with tailored prompts and training for reliable responses

Swift Human Handoff for Travel Support

Automate L1 travel queries with AI-powered support while ensuring seamless handoff for complex issues that require human expertise and assistance

Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
Assign traveler queries to the right teams based on urgency, destination, or type of request
Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
Use inbuilt CSAT to track efficiency and enhance customer satisfaction
Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
Improve resolution time by 80% with automated responses and quick human handoff

AI-Powered Travel Customer Service Platform 

Kommunicate brings all the travel related queries from across chat, voice, email, and other messaging platforms under one platform. Leverage state-of-the-art AI models to resolve repeated travel queries with accuracy and scalability.

Book a Demo

90% Reduction in Average Resolution Time

50% Decrease in Cost Per Resolution

70% Increase in Customer Retention Rate

40% Increase in CSAT

AI Superpowers For Your Agents

Image showing AI features like auto-language translations and AI Summarization by Kommunicate. Support agents move faster and get more things done with these AI features by Kommunicate.

AI Suggestions

Our AI offers real-time recommendations to help your team provide precise and accurate resolutions

Language Translations

Translate and reply in any language with Kommunicate's dynamic language translator, without the need for any external tools.

AI Summary

Instantly get summarization of long email threads or chat conversations with just a click so your agents can focus on providing quick resolution

AI Insights

Find out what's working and what's not with AI Insights by asking any question about all the conversations happening across different platforms.

Frequently Asked Questions

What is a travel chatbot?

A travel chatbot is an AI-powered assistant that helps automate customer support, booking assistance, itinerary updates, and FAQs for travel businesses and tourism platforms.

How can a travel AI chatbot improve customer experience?

A travel AI chatbot offers instant responses 24/7, helps users with bookings, cancellations, and travel-related queries—enhancing overall satisfaction and reducing wait times.

Can I use a chatbot for my travel agency website and apps?

Yes, you can deploy our chatbot for your travel agency across your website, mobile app, WhatsApp, Messenger, and more—ensuring consistent and omnichannel support.

Does the chatbot support multiple languages for international travelers?

Yes, our chatbot for tourism and travel agencies supports multiple languages, helping you serve global travelers more effectively.

Is the travel chatbot available 24/7?

Absolutely. Travel chatbots work around the clock to answer queries instantly—even outside business hours or across time zones.

How do I measure the effectiveness of a travel chatbot?

You’ll get access to real-time analytics including chatbot containment rate, customer satisfaction scores, response times, and conversion metrics.

How can a chatbot help in tourism marketing and sales?

Our platform offers detailed analytics on chatbot containment rate, resolution time, CSAT, channel performance, and conversion metrics.

Easy-to-Use AI-Powered Support Automation

In Built Native Integration

Kommunicate features native integration, eliminating the need for any manual coding or installation. You can seamlessly add Kommunicate AI to your existing workflow—even without any coding expertise.

24/7 Support

Kommunicate offers round-the-clock support in over 100 languages, ensuring that whenever you face challenges or require a custom integration, our dedicated team is always available to assist you—no matter the time.

Latest AI Models for Accuracy

Kommunicate utilizes cutting-edge AI models from OpenAI, Google Gemini, and Anthropic, allowing you to choose the perfect fit for your specific needs. Plus, our system automatically adapts to your content, eliminating the need for manual training.

One Stop Solution for Support

Kommunicate is an incredibly user-friendly support automation solution that consolidates conversations from phone, email, chat, and social media into a single platform. Businesses can effortlessly automate support across all these channels without any hassle.

See What Our Customers
Have to Say

Logo for Lula, a South African ride sharing app. Lula uses Kommunicate's AI automation for customer service and improved its CSAT score by 40%.

"We automated 90% of repeated incoming queries with Kommunicate

90%
Queries Automated
Read Case Study

"After we started using the Kommunicate AI, our team saved more than 2,000 hours every month, which we were spent on repeated tasks"

2,000
Agent Hours Saved
Read Case Study

"With Kommunicate we were able to reduce 25% of the workload from our customer support agents."

25%
Reduced Workload
Read Case Study

"We uplifted our CSAT Score by 40% using Kommunicate's AI automation."

40%
Increase in CSAT
Read Case Study

Effortlessly Integrate Your
Travel Stack

A diagram showing integration capabilities with Kommunicate, represented by a central purple square with a chat bubble icon. Surrounding it are nine diamond-shaped icons for different platforms: Facebook Messenger, Instagram, WhatsApp, WordPress, Viber, Zendesk, headphones/support icon, Salesforce, and HubSpot. All icons are set against dark navy backgrounds except for the central Kommunicate icon.